Privacy Policy

CAPSTONE ANCHOR LLC

Effective Date: January 1, 2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Capstone Anchor LLC (“we,” “us,” or “our”) does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or unrelated purposes. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information

Name

Business name

Email address

Phone number

Physical address related to appointment scheduling

Payment information when applicable

Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns and analytics

Cookies and similar technologies

Customer Communication

Records of inquiries and service requests

Appointment details and preferences

Service history and feedback

2. How We Use Your Information

We use collected data to:

Provide and improve our services

Process transactions and service requests

Communicate regarding inquiries, appointments, and operational updates

Enhance website functionality and user experience

Ensure security and fraud prevention

Maintain accurate records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our services, including appointment confirmations, reminders, rescheduling notices, and important operational updates.

Opt-In & Consent

Messages are sent only after explicit opt-in

Timestamped consent records are maintained

We comply with the Telephone Consumer Protection Act (TCPA) and applicable carrier requirements

Opt-Out Instructions

Reply STOP at any time to cancel SMS notifications

A final confirmation message will be sent

No further messages will be delivered unless you re-opt-in

Message Frequency & Content

Message frequency varies based on appointment activity

Messages are strictly transactional and operational

No promotional SMS messages are sent without separate consent

Help & Support

Reply HELP for assistance

Contact us at [email protected]

Support is available during standard business hours

Carrier Information

Standard message and data rates may apply

Carriers are not liable for delayed or undelivered messages

Supported carriers include AT&T, Verizon, T-Mobile, Sprint, and most regional carriers

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors for support services (such as SMS delivery providers) is permitted solely to deliver consented communications. Text messaging originator opt-in data and consent records are never shared beyond this scope.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information.

Information may be shared with:

Service Providers

Vendors supporting payment processing, appointment scheduling, CRM systems

SMS aggregators and delivery providers solely to transmit consented messages

All providers are contractually required to protect confidentiality and data security

Legal Compliance

When required by law, court order, or legal process

To protect our rights, users, or operations

Business Transfers

In the event of a merger, acquisition, or asset sale

Data remains protected under this Privacy Policy

Text messaging opt-in data and consent are excluded from all sharing except for SMS delivery providers.

5. Data Security

We maintain reasonable security safeguards including:

Encryption of sensitive data

Secure access controls and authentication

Regular system monitoring and updates

Employee data protection training

Breach notification procedures as required by law

Backup and disaster recovery protocols

No system is completely secure, but we take commercially reasonable measures to protect your information.

6. Cookies & Tracking Technologies

We use cookies to:

Analyze site traffic

Remember user preferences

Improve website functionality

Measure service effectiveness

You may control cookies through browser settings. Disabling cookies may limit certain features.

7. Your Rights & Choices

You may:

Access, update, or delete your information

Opt out of marketing emails via unsubscribe links

Opt out of SMS by replying STOP

Withdraw consent for future communications

Request information on data usage

Requests can be submitted using the contact details below.

8. Third-Party Links

Our website may link to third-party sites. Capstone Anchor LLC is not responsible for their privacy practices. This policy applies only to information collected by Capstone Anchor LLC.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with a revised effective date. Material changes may be communicated via website notice or email.

10. Contact Us

Capstone Anchor LLC

Phone: +1 (609) 493-7172

Email: [email protected]

Website: https://capstoneanchor.com

By using our website or services, you consent to this Privacy Policy.